Effective Date: 30 September 2026
Gajganpati Enterprises (“Gajganpati”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information received through our website www.gajganpati.com, Facebook and Instagram advertisements, Meta Instant Forms, WhatsApp, telephone calls, emails, enquiry forms, and other communication channels.
This Privacy Policy applies to enquiries relating to our residential interiors, commercial interiors, office interiors, retail spaces, hospitality interiors, design consultancy, turnkey interior solutions, and related services.
1. Information We Collect
Depending on how you interact with us, we may collect the following information:
- Contact Information: Your name, mobile/phone number, email address, and other contact information that you voluntarily provide.
- Property and Project Information: Property or project location, city/locality, property type, BHK configuration, approximate property size, residential or commercial category, and other information relating to the space for which you require interior-design services.
- Interior Requirements: Your design preferences, project requirements, estimated budget, expected project timeline, type of interior work required, consultation requirements, and any other information you voluntarily provide.
- Website Enquiry Information: When you use our website contact form, we may collect your name, email address, phone number, subject, message, and other information submitted by you.
- Communication Information: Information contained in communications between you and Gajganpati Enterprises through telephone calls, WhatsApp, SMS, email, Facebook, Instagram, or other channels.
We do not intentionally request passwords, banking PINs, debit or credit card PINs, or other information that is not reasonably required for an interior-design enquiry through our Meta lead forms.
2. Information Collected Through Facebook and Instagram Instant Forms
Gajganpati Enterprises may run advertisements through Meta platforms, including Facebook and Instagram. When you voluntarily submit a Facebook or Instagram Instant Form, we may receive information such as your name, phone number, property location, BHK configuration, property type, interior requirements, budget range, or other information requested in the form.
We collect this information so that our team can understand your requirements and contact you regarding suitable interior-design, design consultancy, renovation, or turnkey project services. Your use of Facebook and Instagram is also subject to Meta's own terms, privacy policy, and data practices. Gajganpati Enterprises does not control how Meta independently processes information through its platforms.
3. Purpose of Collecting Your Information
We may process your personal information for purposes including responding to your enquiry; understanding your property and interior requirements; providing information about our residential, commercial, office, retail, hospitality, consultancy, and turnkey services; preparing or discussing quotations and project proposals; scheduling consultations, meetings, property/site visits, or design discussions; communicating project-related information; providing customer support; following up on an enquiry you have submitted; maintaining appropriate business and enquiry records; improving our services and customer experience; measuring the performance of our advertising and enquiry campaigns; protecting our systems against fraud, abuse, or unauthorized activity; and complying with applicable legal obligations.
We seek to collect and use only the personal information reasonably necessary for these purposes.
4. Consent and Contact Permission
When you voluntarily submit your information through our website, Facebook or Instagram Instant Form, WhatsApp, email, telephone, or another enquiry channel, you consent to our processing of that information for the purpose of responding to and managing your enquiry.
Where you provide appropriate consent or where otherwise permitted by applicable law, Gajganpati Enterprises and its authorized representatives may contact you through telephone calls, WhatsApp, SMS, or email regarding your enquiry and relevant services.
You may withdraw your consent for future promotional or follow-up communication by contacting us at info@gajganpati.com. Withdrawal of consent will not affect processing that was lawfully undertaken before the withdrawal request, and we may retain information where retention is required or permitted by applicable law.
5. Sharing of Personal Information
We may disclose personal information only where reasonably necessary for the purposes described in this Privacy Policy. This may include sharing information with authorized employees or representatives of Gajganpati Enterprises; service providers supporting our website, CRM, hosting, advertising, communication, analytics, or information technology systems; interior designers, architects, contractors, consultants, vendors, or project partners where their involvement is necessary to respond to or fulfil your project requirements; Meta or other advertising platforms in connection with advertising and lead-management services; and government, regulatory, judicial, or law-enforcement authorities where disclosure is required under applicable law.
We do not intend to sell personal information submitted through our enquiry forms to unrelated third parties for monetary consideration. Third-party providers may process information according to their own applicable terms and privacy practices where they act independently.
6. Data Retention
We retain personal information only for as long as it is reasonably necessary to respond to your enquiry, provide requested services, maintain business records, manage an ongoing or potential project, resolve disputes, protect our legal interests, or satisfy applicable legal and regulatory obligations. When personal information is no longer reasonably required and there is no legal requirement to retain it, we may securely delete, anonymize, or otherwise dispose of the information.
7. Data Security
We take reasonable technical, organizational, and administrative measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction. Access to customer and enquiry information is intended to be limited to authorized persons who require such information for legitimate business purposes. However, no electronic transmission, online system, or method of data storage can be guaranteed to be completely secure.
8. Your Privacy Rights
Subject to applicable Indian law, you may contact us regarding personal information held by us and request access to information about its processing, correction or updating of inaccurate information, deletion or erasure where applicable, withdrawal of consent, cessation of promotional communications, or resolution of a privacy-related grievance.
Where applicable, you may also exercise other rights available to you under the Digital Personal Data Protection Act, 2023 and applicable rules as they come into force. To submit a privacy request, please contact us at info@gajganpati.com. We may take reasonable steps to verify your identity before acting on a request.
9. Cookies, Analytics and Website Information
When you visit www.gajganpati.com, certain technical information may be collected automatically through cookies, analytics technologies, server logs, or similar technologies. Such information may include IP address, browser or device type, operating system, pages visited, referring website, date and time of access, and similar website-usage information.
We may use this information to maintain website functionality, understand website usage, improve our website and services, measure advertising effectiveness, and protect our website against misuse. Where consent is required by applicable law for particular cookies or advertising technologies, such technologies should be used subject to the appropriate consent mechanism.
10. Meta, Facebook and Instagram
Our advertisements may be displayed through Meta products, including Facebook and Instagram. Meta may independently collect and process information regarding your use of its platforms, advertisements, and services in accordance with Meta's own Privacy Policy and terms. When information is submitted to Gajganpati Enterprises through a Meta Instant Form, we will process the lead information we receive in accordance with this Privacy Policy and for the purposes communicated to you in connection with the enquiry.
11. Third-Party Links and Services
Our website, advertisements, social-media pages, or communications may contain links to third-party websites and services such as Facebook, Instagram, WhatsApp, Google Maps, or other external platforms. We are not responsible for the independent privacy practices, security, or content of third-party websites and services. You should review their respective privacy policies before providing personal information to them.
12. Children's Privacy
Our interior-design and related professional services are intended primarily for adults. We do not knowingly seek to collect personal information from children through our website enquiry forms or Meta advertising lead forms. If we become aware that children's personal information has been collected inappropriately, we will take reasonable steps to address the matter in accordance with applicable law.
13. Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in our services, website, advertising practices, technology, business processes, or applicable legal requirements. Any updated version will be published on www.gajganpati.com with a revised effective date.
14. Contact Us and Privacy Grievances
For questions, requests, complaints, withdrawal of consent, or concerns regarding your personal information, please contact:
Gajganpati Enterprises
310, 3rd Floor, Qutub Plaza
DLF Phase - 1
Gurgaon, Haryana - 122002
India
Email: info@gajganpati.com
Alternate Email: gajganpati@gmail.com
Phone: +91 9818469766
Website: www.gajganpati.com
For privacy-related requests, please use the subject line “Privacy Request” when contacting us by email.